This Privacy Policy explains how Baluwa Labs (“we”, “us” or “our”) handles information when you visit our website, baluwalabs.com, or contact us by email.
Each of our mobile apps has its own privacy policy, which explains how that app handles information:
If an app’s privacy policy differs from this policy, the app’s policy applies to that app.
Information We Collect
When you visit the website
The website does not ask you to create an account or fill in any forms. Like most websites, it is delivered by a hosting provider whose servers automatically process technical information needed to deliver and protect the site, such as your IP address, browser type, the pages you request and the date and time of your visit.
When you email us
If you email us, we receive your email address and any information you choose to include in your message.
How Information Is Used
We use information to:
- deliver the website and keep it secure and working properly;
- read and reply to your messages, including support requests about our apps;
- comply with legal obligations.
We do not sell your personal information.
Cookies and Analytics
The website does not use cookies, and it does not include analytics, advertising or other third-party tracking scripts. If this changes, we will update this policy before doing so.
Data Storage
The website is a static site: it has no database and does not store information about visitors itself. Emails you send us are stored with our email service provider for as long as they are needed (see Data Retention below).
Third-Party Services
We use the following services to run the website:
- Cloudflare — hosts and delivers the website, and processes technical request information as described above. See the Cloudflare Privacy Policy.
Our apps are distributed through Google Play, which is operated by Google and subject to the Google Privacy Policy.
The website may link to other websites. We are not responsible for the privacy practices of those websites.
Data Retention
We keep emails for as long as needed to respond to you and to maintain a reasonable record of our correspondence, after which we delete them. Technical request information is retained by our hosting provider in line with its own policies.
You can ask us to delete your correspondence with us by emailing support@baluwalabs.com.
Children’s Privacy
The website is not directed at children, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will delete it.
Security
The website is served only over encrypted HTTPS connections. We take reasonable measures to protect the information we handle, but no method of transmission over the internet or of electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page.
Contact
If you have any questions about this Privacy Policy, please contact us:
- Email: support@baluwalabs.com
- Website: baluwalabs.com
Baluwa Labs, India